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Shipping From USA
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Shipping & Returns
Shipping Policy
At North Peak Stores, we work with trusted fulfillment partners to deliver quality products across the United States.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Shipping Time
Most orders arrive within 3–8 business days depending on destination and product availability.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package every step of the way.
Shipping Costs
Shipping fees, when applicable, are calculated during checkout before payment is completed.
Delivery Delays
While we strive to meet estimated delivery times, occasional delays may occur due to weather conditions, customs inspections, or carrier issues beyond our control.
Return & Exchange Policy
Customer satisfaction is our priority.
30-Day Return Window
Customers may request a return within 30 days of receiving their order.
Damaged or Defective Products
If your item arrives damaged or defective, please contact our support team within 7 days of delivery. We will gladly assist with a replacement or refund.
Incorrect Orders
If you receive the wrong item, contact us immediately and we will work to resolve the issue.
Refund Processing
Approved refunds are issued to the original payment method and may take 5–10 business days to appear depending on your financial institution.
Contact Us
For any return or exchange requests, please contact: